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Showing posts from August, 2021

Using Entities in Dialogflow to Extract Vital Information

Having learned about Intents in our previous blog , in this blog we will shed light on another interesting topic of Entities in Dialogflow . Entities provide an efficient way to capture and extract crucial information like name, country, location and any custom information from user inputs. Entities can be mainly categorized into three types: 1.  System Entities : These are build-in entities provided by Dialogflow through which you can identify and extract most common type of data like name, country, date, email address etc. 2. Custom Entities : These are user-defined entities that are useful to extract custom data from the user inputs. For example, you can define a Fruit entity type that can identify and map different fruit types like Mango, Apple etc.        3.  Session Entities : As the name suggests, these entities remain active only for the session for which they have been created. They provide additional capability through which we can update custom entity types with new